If the tv has another remote that is known to work on this tv you can test that remote on the tv. If the tv turns on the problem is in your samsung remote.
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Point the remote at the bottom right side of the television.
Samsung curved tv remote not working. Troubleshooting your remote depends on the issue that you re having with it. Press and hold the back arrow key and the pause button until the pairing complete message appears on the tv screen. 2 if your tv doesn t turn on press the power button on your tv.
If any button on the remote control is pressed it will automatically pair with your tv. Samsung tv remote not working remote control issues. The location of the power button will depend on your tv s model.
And if it won t work when you try to use it on your tv there s a quick check you can perform to figure out if it s your remote or. The samsung remote is not working. The most common are physical damage battery issues pairing issues or issues with the infrared sensor on the remote or tv.
Your tv and tv remote communicate with each other using infrared signals. How to pair or connect your smart hub smart tv remote to your samsung uhd tv. If there are any objects between the sensors on the remote and the tv infrared signals may be blocked.
Point the tv remote here. And if it won t work when you try to use it on your tv there s a quick check to perform to figure out if it s your remote or your tv at fault. There are a number of reasons why your remote may not be working.
1 make sure that the second remote is in the tv mode. On most samsung tvs the infrared sensor is on the the lower right hand side of the screen or the lower middle. Test another remote on this tv.
2 press power on the remote and see if it turns the tv on. Smart touch control remote. See your user manual or download an e manual for information about your specific tv.
If it seems like it s pressing buttons by itself it may actually be that your tv s controls are dirty. To test a second remote on the tv follow these steps. Button functions if these steps do not resolve your issue please get in touch through one of the options below contact samsung care new zealand experts on 0800 726 786 contact our live chat new zealand team services are open 24hours 7days.
This remote model is bn59 01220j bn5901220j and it s compatible with the fol. 1 press the power button on your tv remote. To do this the remote control must be located next to the tv.
In samsung tvs the smart remote control automatically pairs with your tv the first time you turn on your tv and remote control. Use the remote and check to see if the issue persists. Holding down the back and the pause button at the same time.
If the tv does not turn on the problem is in the remote sensor.
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